If a notification appears when launching ScanApp i and the program cannot be started, take action according to the content of the notification.
Notice |
Troubleshooting |
| ๐ The program cannot be executed due to insufficient storage space. | 1. How to check C drive storageย |
| ๐ Device has low specification. |
* Required Specifications :ย 1. RTX 3070 2. Disk - 100GBย ย L * Available disk space is low 3. nvidia driver & cuda |
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๐ The program cannot be executed because the device's CPU does not meet the required specification. ๐ The program cannot be executed because the device's GPU does not meet the required specification. ๐ The program cannot be executed because the device's memory does not meet the required specification. |
1. Check whether the PC meets the recommended specifications for FREEDOM i. 2. If the PC does not meet the recommended specifications, upgrade the hardware or use a new PC that satisfies the requirements. |
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๐ The program cannot be executed due to insufficient storage space.ย
FREEDOM i can only be used when the C Drive on your PC has at least 100GB of free space.
Check the free spce on the C Drive, and if it is less than 100GB, free up space by organizing stored data.
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1. How to check C drive storageย
Windows Settings > System > Storage > Check Free Space
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2. When Available Storage is 100 GB or Lessย
- Delete unused data, such as files in the Downloads folder or Recycle Bin.
- If necessary, move files to an external storage device to free up space.
- Launch ScanApp i only after ensuring that at least 100 GB of free space is available on the C drive.
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๐ Device has low specification.ย
First, check the *required specifications, then follow the instructions below to verify the device status and take the necessary actions.
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1. Required Specification : RTX 3070ย
To use FREEDOM i, the PC must be equipped with a GPU of NVIDIA GeForce RTX 3070 or higher.
After checking the GPU specification of the PC, upgrade the GPU if it is lower than the recommended specification.
- How to check the GPU specification:
Open Windows Task Manager > Go to the Performance tab > Check the GPU information
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2. Required Specification : Disk - 100GBย
FREEDOM i can only be used when theย C Drive on your PC has at least 100GB of free space.
Check the free spce on the C Drive, and if it is less than 100GB, free up space by organizing stored data.
- How to check C drive storage:ย
Windows Settings > System > Storage > Check Free Space
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3. Required Specification : nvidia driver & cudaย
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If the message window displays *Required Specification with items such as [NVIDIA driver version 11.6 / NVIDIA driver / CUDA version 113.34 / CUDA card], it indicates that an update of the NVIDIA graphics driver is required.
- Check graphics driver version:
For optimal performance, FREEDOM i recommends installing graphics driver version 576.80 or later.
The installed graphics driver version on the PC can be checked as follows.
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Checking via NVIDIA Control Panel:
Show Hidden Icons > Open NVIDIA Control Panel > NVIDIA Control Panel Home Screen > Check Version Information
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Checking via windows settings:
Windows Settings > Apps > Installed Apps > Search for โNVIDIAโ > Check Version Information
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- How to update the graphics driver version:
If the graphics driver version installed on your PC is lower than 576.80, you need to update it to the latest version.
๐ฅGo to NVIDIA Download Page
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