📌 FREEDOM i Scan Frequently Stops And Scan Slowly - Checklist
If scanning is frequently interrupted or scan speed is significantly reduced while using FREEDOM i, please check the following items first.
Checklist |
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1. Make sure that all items on the 'Basic Troubleshooting Checklist' have been completed. - Recommended PC specifications, system requirements, battery requirements, etc. |
- FREEDOM i Basic Troubleshooting Checklist - FREEDOM i Recommended PC Requirements - FREEDOM i System Requirments - FREEDOM i Battery Requirements And Usage |
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2. Verify that the pre-scan checklist has been completed. - Laptop power connection, battery status, scanner tip condition and settings, etc. |
- FREEDOM i Pre-Scan Checklist |
| 3. Verify that the basic scanning strategy has been properly followed. | 📌Check related information |
| 4. Use a Wi-Fi Analyzer to check the Wi-Fi channel and change the connection channel if necessary. | 📌Check related information |
| 5. When using a desktop PC, replace the USB-type external LAN adapter with a PCIe-type internal LAN card. | 📌Check related information |
| 6. In the laptop manufacturer’s control panel, switch the performance option to High Performance mode. | 📌Check related information |
3. Verify that the basic scanning strategy has been properly followed.
Verify the basic scanning strategy and perform the scan following the correct procedure.
If an incorrect scanning strategy is used, scanning may be frequently interrupted and the scan speed may become slow.
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4. Use a Wi-Fi Analyzer to check the Wi-Fi channel and change the connection channel if necessary.
If scanning is frequently interrupted and the speed is slow even when the ‘Auto Channel’ option in ScanApp i is enabled, manually change the Wi-Fi channel using the following method.
- How to check for less congested Wi-Fi channels:
- How to manually change the Wi-Fi channel:
After identifying the least congested channel in ‘WiFi Analyzer’, manually change the channel in the ScanApp i settings.
5. When using a desktop PC, replace the USB-type external LAN adapter with a PCIe-type internal LAN card.
When using a desktop PC, if the scan speed is still slow after check checklist number 4 , replace the USB LAN LAN card with a PCIe-type internal LAN card. (Recommended product: PCE-AX58BT｜유/무선 어답터｜ASUS)
- Replacing with a PCIe-type internal LAN card:
6. In the laptop manufacturer’s control panel, switch the performance option to High Performance mode.
For optimal FREEDOM i scanning performance, switch the graphics performance option to High Performance mode in the laptop manufacturer’s control panel.
- How to change the graphics performance control options: